Error Overview

Depending on the situation, you will see Error 13 or Error 13b. These errors occur when GradeTransferer is unable to identify student data to be grabbed. You are likely in a supported grabbing platform, but not on the correct page where grabbing is supported, or there are particular directions that you must follow to indicate the information to be grabbed (ex: click into a column), or there are no student grades to be grabbed (ex: students haven't completed their work yet).

Troubleshooting

• Specific Directions For Your Grabbing Gradebook: Some gradebooks have particular instructions that need to be followed for grabbing, such as clicking into a column to indicate the data you want grabbed or navigating to a particular page compatible for grabbing. Check your platform specific directions here and follow them closely to see if it resolves the problem.

• Error 13b: On a page with multiple assignments visible, such as a 'reports' or 'full gradebook' page? Click into one of the assignments and try grabbing again.

• Ensure there are grades to be grabbed: If students don't have any grades next to their names, then GradeTransferer doesn't have any data to grab. Make sure student work has been turned in and graded so that a grade will populate to be grabbed.

• Trying to grab symbol or text grades?

• If you are trying to grab student grades that are in the form of a symbol (ex: ✓) or text (ex: 'missing'), make sure to toggle on 'Convert ✓ & text grades' before grabbing.

• In Google Classroom specifically, you must navigate to the 'Student Work' view for a particular assignment to grab these types of grades. Only numeric grades can be grabbed from the 'Grades Tab'.

  

🎯 Remember to always review transfers for accuracy and completion. The GradeTransferer service can significantly speed up the transfer process and cut down on errors. However, just as with manual grading, it is the teacher's responsibility to verify that grades are correct within their gradebook.