Screen Recording Help

Best practices for how take a quality screen recording so GradeTransferer support can better assist you.

Frozen Extension Interface

Solutions if the GradeTransferer extension is frozen and the buttons are unresponsive. Troubleshooting help and information to get you back to saving time!

Updating The Extension

How to manually update the GradeTransferer extension so you can use the newest time saving features if the Chrome Web Store hasn't automatically updated your version yet.

Extension Blocked

What to do when you can't add the GradeTransferer extension from the Chrome Web Store because your administration has blocked it.

Blank Extension Troubleshooting

Troubleshooting support for users who experience the GradeTransferer extension as blank or all white, blocking login or ability to use the service to transfer data.

Error 18

How to troubleshoot error 18.