Blank Extension Troubleshooting

Troubleshooting support for users who experience the GradeTransferer extension as blank or all white, blocking login or ability to use the service to transfer data.

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Error 18

How to troubleshoot error 18.

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Error 19

How to troubleshoot error 19, an issue that occurs when filling is attempted without grabbing successfully first.

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Error 13 - Nothing To Grab Here / Page Unsupported

How to troubleshoot error 13 (and 13b), an issue when there isn't information to grab, or you're on an unsupported page of a grabbing platform.

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Error 17 - Undetected Platform

How to troubleshoot error 17, an issue that occurs when the auto-detect platform feature can't detect your grabbing or filling gradebook.

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Error 14 - Unsupported Platform

How to troubleshoot error 14, an issue that occurs when the auto-detect platform feature believes the platform is unsupported for grabbing or filling.

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